A fractional COO for hospitality brands.

A fractional COO gives a growing hospitality business senior operating leadership part-time. We act as your fractional COO or CEO: setting the leadership cadence, building investor and board reporting, structuring the executive team and planning growth, without adding a full-time C-suite seat yet.

What it covers

Executive leadership, sized to where you are.

Many growing brands need executive-level operating leadership before they can justify a full-time hire. This is that seat.

Weekly leadership cadence

A standing rhythm with your leadership team, built around the numbers that matter.

Investor, board and lender reporting

A reporting rhythm your investors and lenders can trust.

Growth strategy

A plan to your target unit count, and what the business needs at each step.

Executive team structure

The roles you need, when to hire them, and how they are measured.

Long-range capital planning

How growth gets funded, and when the business should take on capital.

Investor-ready financial models

Driver-based models that hold up in diligence.

Who it's for

Multi-unit brands without a full-time COO
Founders stretched between operations and growth
Groups preparing to raise capital for growth
Investor-backed brands that need operating leadership in place

What you get

A weekly leadership operating rhythm
Investor, board and lender reporting
A growth plan to your target unit count
An executive org structure and hiring plan
Driver-based financial models
A long-range capital plan

A longer-term partnership at the executive level. Everything is documented and handed to your leadership team. See how we price engagements.

How it works

Four steps, start to finish.

01

Discover

We agree on the goals, the decisions you need help with and the leadership gaps.

02

Assess

We review the numbers, the team and the reporting you have today.

03

Build

We set the cadence, reporting, structure and plans, and lead them with your team.

04

Hand off

As the business grows, we help you hire the full-time leaders and hand the seat over.

Questions

What owners ask about fractional coo.

What is a fractional COO?

A fractional COO is a senior operations executive who works with a business part-time, usually on an ongoing basis. They lead operating strategy, reporting and team structure the way a full-time COO would, at a fraction of the commitment.

When does a restaurant group need a fractional COO?

Usually when the founder is the bottleneck for operating decisions, results vary across locations, investors or lenders want regular reporting, or the business is growing faster than its leadership team. It is often the step before hiring a full-time COO.

How is a fractional COO different from a consultant?

A consultant usually delivers a defined project and leaves. A fractional COO holds an ongoing leadership role: running the cadence, owning the reporting and making operating decisions with your team.

Do you work on site?

No. All of our work is done remotely, through a set meeting rhythm, shared documents and regular reporting.

Let's talk

Tell us where the business is today, and where you want it to be.

Reach out today!