Building the strategy and operating systems behind the next generation of hospitality brands.

We help hospitality-centric businesses thrive and scale. We help build concepts from the ground up, and the systems that turn a strong first location into a national brand. Our team creates a tailored strategy for your concept, dotting every i and crossing every t along the way so you don’t have to.

~20 yrsOur team's hands-on operating experience across restaurant groups, hospitality tech, beverage brands and independent concepts.
5 → 507th Street Burger
We helped build the operating infrastructure and tech stack that enabled 7th Street to scale rapidly to its current size.
$5M+ Annual savingsDelivered $5M in annual savings for a single restaurant group through strategic renegotiation of third-party delivery agreements and vendor contracts.
$60M+ Series ABuilt the operational infrastructure, brand strategy and tech stack that positioned a hospitality brand to scale and secure growth capital.

Recent projects.

What we do best

Built right to scale.

Most firms pick one lane: opening concepts or growing them. We do both, because the systems you put in place decide how far the business can go. Every project starts with what makes your concept unique, then makes sure it holds up at every location.

Specialty 01

Concept development

We take an idea from a sketch on a napkin to opening day, on time and on budget, and set it up so location two is easier than location one.

Concept and brand positioning
Design and equipment sourcing
Vendor selection and contract negotiations
Product offering development and cost controls
Delivery strategy
Tech stack selection and buildout
SOPs, training manuals and employee handbooks

Specialty 02

Scale
  1. 1
  2. 10
  3. 50
  4. 100
  5. 500
  6. ∞

Each jump requires something different. We work with you to define your growth goals, then build the systems and operating structure the next stage needs.

Unit economics and financial modeling
Multi-unit playbooks and expansion roadmaps
Operating structure and org charts
KPI dashboards and performance reporting
Market fit and expansion targeting
Franchise system development
Investor readiness and capital strategy

How we work

Four steps, whatever the size of the project.

01

Discover

We start with a conversation about your business, your numbers and where you want the business to go. That sets the goals and the scope.

02

Assess

We look at what is already in place: costs, vendors, product offerings, tech and operating standards. You get an honest read on what is working and what is not, backed by unit economics, vendor data and sales performance.

03

Build

We create the strategy and the systems around what makes your business unique: brand, product offerings, vendor agreements, tech stack, SOPs and playbooks. Everything is built for where the business is going, not where it stands today.

04

Hand off

Everything is documented, and we walk your leadership team through every piece so they can run it without us. The systems belong to you, and we stay available as your business grows.

Questions

Hospitality consulting, answered.

What does Perl Hospitality do?

Perl Hospitality is a hospitality consulting firm. We build concepts from the ground up and the operating systems restaurant, beverage, wellness and hospitality technology businesses need to scale: brand and product offerings, vendors and contracts, tech stack, SOPs, unit economics, multi-unit playbooks, franchise readiness and investor readiness.

What does a hospitality consultant do?

A hospitality consultant helps owners make better decisions and build the systems the business runs on: concept and brand, product offerings and costing, vendors, technology, operating standards and the numbers behind them. We build those systems and hand them to your team to run. We don't run day-to-day operations.

Who do you work with?

Restaurants, beverage brands, wellness concepts and hospitality technology companies, from a concept that hasn't opened yet to multi-unit groups getting ready to franchise or raise capital.

How much does hospitality consulting cost?

It depends on the stage of the business and the scope of the work. We quote after a first call, and you get a written scope with deliverables, timeline and fee before any work starts.

Let's get started

Tell us where you are and where you want to be. We'll show you how to get there.

Reach out today!